In-Patient Care

Due to Covid-19, we have some differences in our Operations, and therefore the details in our service information leaflets are subject to change.

We provide pain and symptom control and for some, end of life care, from our nurse-led unit which has 10 individual en suite bedrooms.

The Hospice’s in-patient unit has 6 community palliative care beds. We provide respite care, pain and symptom management and support for patients and their families, as well as end of life care. We also admit for crisis intervention in order to prevent a hospital admission.


The community palliative care beds offer respite and palliative support in a relaxed and homely atmosphere. This means patients will have:

  • Local access to beds
  • Contact with their regular District Nursing team and their own GP
  • Ability to access from out of the local area
  • The medical team at Neasham Road Surgery oversee the immediate medical care of patients out of the local area
  • Continuing liaison with their GP
  • Access to the Specialist Palliative Care Team comprising of specially trained nurses, Consultant in Palliative Medicine, Macmillan Team (community based and hospital based) and the Family Support Team
  • Access to Day Unit facilities and complementary therapies.


The criteria for in-patient admission relates to the provision of:

  • Terminal care or long term incurable care, if this is seen to be the best option for the patient
  • Regular observation of pain and symptom management which requires more supervision than can be achieved at home
  • Carer crises/crisis intervention


Any individual can access services for relatives or friends with a terminal diagnosis through:

  • Patient’s GP
  • District Nurse
  • Other involved Health Care Professional
  • Self referrals

While you are in the Hospice your District Nurse and GP will continue to visit you as though you were at home.

If specialist advice is required, there is access to our Consultant, our nurse prescribers and to the Macmillan Nurses.

You and your family or carers will be looked after by specially trained nurses and hospice support staff.


Thanks to you all – volunteers and staff – for helping Mum to live with cancer over the past year, and for everything you did to make her last two weeks as comfortable and dignified as possible. We really appreciate the way you got to know Mum and treated her as a person, making sure you respected her wishes throughout.